/* =========================================================================
   CHAO MULTAS CRM — Estilos
   ========================================================================= */

:root {
  --bg: #0f1520;
  --bg-2: #151d2b;
  --bg-3: #1c2636;
  --panel: #172033;
  --borde: #263349;
  --borde-suave: #1f2a3c;
  --txt: #e8eef7;
  --txt-2: #9fb0c8;
  --txt-3: #6b7d97;
  --acento: #22c55e;
  --acento-2: #16a34a;
  --azul: #3b82f6;
  --rojo: #ef4444;
  --ambar: #f59e0b;
  --sombra: 0 10px 30px rgba(0,0,0,.35);
  --r: 12px;
  --r-s: 8px;
  --wa: #25d366;
}

[data-tema="claro"] {
  --bg: #f4f6fa;
  --bg-2: #ffffff;
  --bg-3: #eef2f8;
  --panel: #ffffff;
  --borde: #dde4ee;
  --borde-suave: #e8edf5;
  --txt: #14202f;
  --txt-2: #55677f;
  --txt-3: #8394ab;
  --sombra: 0 10px 30px rgba(20,40,80,.10);
}

* { box-sizing: border-box; }

html, body {
  margin: 0; padding: 0; height: 100%;
  background: var(--bg); color: var(--txt);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  font-size: 15px; line-height: 1.45;
  -webkit-font-smoothing: antialiased;
}

button, input, select, textarea { font-family: inherit; font-size: inherit; color: inherit; }
button { cursor: pointer; }
a { color: var(--azul); }

/* ---------------- Utilidades ---------------- */
.oculto { display: none !important; }
.fila { display: flex; align-items: center; gap: 8px; }
.fila-sep { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.crecer { flex: 1; }
.mono { font-variant-numeric: tabular-nums; letter-spacing: .3px; }
.mut { color: var(--txt-2); }
.mut-3 { color: var(--txt-3); font-size: 12.5px; }
.centro { text-align: center; }

/* ---------------- Botones ---------------- */
.btn {
  background: var(--bg-3); border: 1px solid var(--borde); color: var(--txt);
  padding: 8px 14px; border-radius: var(--r-s); font-weight: 600; font-size: 14px;
  display: inline-flex; align-items: center; gap: 7px; transition: .15s; white-space: nowrap;
}
.btn:hover { background: var(--borde); }
.btn-pri { background: var(--acento); border-color: var(--acento); color: #04210f; }
.btn-pri:hover { background: var(--acento-2); border-color: var(--acento-2); }
.btn-wa { background: var(--wa); border-color: var(--wa); color: #04210f; }
.btn-wa:hover { filter: brightness(.92); }
.btn-peligro { color: var(--rojo); border-color: rgba(239,68,68,.4); background: rgba(239,68,68,.08); }
.btn-peligro:hover { background: rgba(239,68,68,.18); }
.btn-fantasma { background: transparent; border-color: transparent; color: var(--txt-2); }
.btn-fantasma:hover { background: var(--bg-3); color: var(--txt); }
.btn-s { padding: 5px 10px; font-size: 13px; }
.btn:disabled { opacity: .45; cursor: not-allowed; }

/* ---------------- Campos ---------------- */
.campo { display: flex; flex-direction: column; gap: 5px; margin-bottom: 12px; }
.campo label { font-size: 12.5px; font-weight: 600; color: var(--txt-2); text-transform: uppercase; letter-spacing: .4px; }
.campo input, .campo select, .campo textarea {
  background: var(--bg); border: 1px solid var(--borde); border-radius: var(--r-s);
  padding: 9px 11px; outline: none; transition: .15s; width: 100%;
}
.campo input:focus, .campo select:focus, .campo textarea:focus { border-color: var(--acento); box-shadow: 0 0 0 3px rgba(34,197,94,.13); }
.campo textarea { resize: vertical; min-height: 70px; }
.campo .ayuda { font-size: 12px; color: var(--txt-3); text-transform: none; letter-spacing: 0; font-weight: 400; }
.rejilla-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 12px; }

/* ---------------- Login ---------------- */
#pantalla-login {
  position: fixed; inset: 0; z-index: 100;
  display: flex; align-items: center; justify-content: center; padding: 20px;
  background: radial-gradient(1200px 600px at 50% -10%, rgba(34,197,94,.13), transparent 60%), var(--bg);
}
.tarjeta-login {
  width: 100%; max-width: 400px; background: var(--panel); border: 1px solid var(--borde);
  border-radius: 18px; padding: 30px; box-shadow: var(--sombra);
}
.logo-grande { display: flex; align-items: center; gap: 11px; margin-bottom: 4px; }
.logo-marca {
  width: 42px; height: 42px; border-radius: 11px; background: var(--acento);
  display: grid; place-items: center; font-size: 22px; flex: none;
}
.logo-grande h1 { margin: 0; font-size: 20px; letter-spacing: -.3px; }
.error-login {
  background: rgba(239,68,68,.12); border: 1px solid rgba(239,68,68,.35); color: #fca5a5;
  padding: 9px 12px; border-radius: var(--r-s); font-size: 13.5px; margin-bottom: 12px;
}
[data-tema="claro"] .error-login { color: #b91c1c; }

/* ---------------- Estructura ---------------- */
#app { display: flex; flex-direction: column; height: 100vh; }

header.barra {
  display: flex; align-items: center; gap: 12px; padding: 10px 16px;
  background: var(--bg-2); border-bottom: 1px solid var(--borde); flex: none; flex-wrap: wrap;
}
.logo-chico { display: flex; align-items: center; gap: 8px; font-weight: 800; letter-spacing: -.3px; }
.logo-chico .logo-marca { width: 30px; height: 30px; border-radius: 8px; font-size: 16px; }

.buscador { position: relative; flex: 1; min-width: 180px; max-width: 460px; }
.buscador input {
  width: 100%; background: var(--bg); border: 1px solid var(--borde); border-radius: 20px;
  padding: 8px 14px 8px 36px; outline: none;
}
.buscador input:focus { border-color: var(--acento); }
.buscador .lupa { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--txt-3); }

.chip-usuario {
  display: flex; align-items: center; gap: 8px; background: var(--bg-3);
  border: 1px solid var(--borde); border-radius: 20px; padding: 4px 6px 4px 4px;
}
.avatar {
  width: 26px; height: 26px; border-radius: 50%; background: var(--azul); color: #fff;
  display: grid; place-items: center; font-size: 11.5px; font-weight: 800; flex: none;
}

nav.pestanas { display: flex; gap: 2px; padding: 0 16px; background: var(--bg-2); border-bottom: 1px solid var(--borde); flex: none; overflow-x: auto; }
nav.pestanas button {
  background: none; border: none; border-bottom: 2px solid transparent; color: var(--txt-2);
  padding: 10px 14px; font-weight: 600; font-size: 14px; white-space: nowrap; display: flex; align-items: center; gap: 6px;
}
nav.pestanas button:hover { color: var(--txt); }
nav.pestanas button.activa { color: var(--txt); border-bottom-color: var(--acento); }
.pastilla { background: var(--rojo); color: #fff; border-radius: 10px; padding: 0 6px; font-size: 11px; font-weight: 800; min-width: 18px; text-align: center; }
.pastilla.gris { background: var(--borde); color: var(--txt-2); }

main { flex: 1; overflow: auto; padding: 16px; }

/* ---------------- Filtros ---------------- */
.filtros { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; align-items: center; }
.filtros select, .filtros input[type="date"] {
  background: var(--bg-2); border: 1px solid var(--borde); border-radius: var(--r-s); padding: 6px 10px; font-size: 13.5px;
}

/* ---------------- Tablero Kanban ---------------- */
.tablero { display: flex; gap: 12px; align-items: flex-start; overflow-x: auto; padding-bottom: 12px; }
.columna {
  background: var(--bg-2); border: 1px solid var(--borde); border-radius: var(--r);
  width: 288px; flex: none; display: flex; flex-direction: column; max-height: calc(100vh - 210px);
}
.columna.arrastre { border-color: var(--acento); box-shadow: 0 0 0 3px rgba(34,197,94,.15); }
.columna-cab { padding: 10px 12px; border-bottom: 1px solid var(--borde-suave); display: flex; align-items: center; gap: 8px; }
.punto { width: 9px; height: 9px; border-radius: 50%; flex: none; }
.columna-cab h3 { margin: 0; font-size: 13.5px; font-weight: 700; flex: 1; }
.columna-cuerpo { padding: 9px; overflow-y: auto; display: flex; flex-direction: column; gap: 9px; min-height: 70px; }
.columna-total { font-size: 11.5px; color: var(--txt-3); padding: 0 12px 9px; }

.tarjeta {
  background: var(--panel); border: 1px solid var(--borde); border-radius: 10px; padding: 11px;
  cursor: pointer; transition: .13s; position: relative; border-left: 3px solid var(--borde);
}
.tarjeta:hover { transform: translateY(-1px); border-color: var(--txt-3); box-shadow: var(--sombra); }
.tarjeta.arrastrando { opacity: .4; }
.tarjeta.alerta-critica { border-left-color: var(--rojo); }
.tarjeta.alerta-aviso { border-left-color: var(--ambar); }
.tarjeta-nombre { font-weight: 700; font-size: 14.5px; margin-bottom: 3px; display: flex; align-items: center; gap: 6px; }
.tarjeta-linea { font-size: 12.5px; color: var(--txt-2); display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.tarjeta-pie { display: flex; align-items: center; gap: 6px; margin-top: 9px; flex-wrap: wrap; }

.placa {
  display: inline-flex; align-items: center; gap: 4px; background: #fbbf24; color: #1a1408;
  font-weight: 800; font-size: 11.5px; letter-spacing: 1px; padding: 2px 7px; border-radius: 4px;
  border: 1px solid #b45309; font-family: ui-monospace, Menlo, Consolas, monospace;
}
.placa.vacia { background: var(--bg-3); color: var(--txt-3); border-color: var(--borde); letter-spacing: 0; font-weight: 600; }

.temp { font-size: 11.5px; font-weight: 700; padding: 2px 7px; border-radius: 20px; display: inline-flex; align-items: center; gap: 4px; }
.etiqueta { font-size: 11px; background: var(--bg-3); border: 1px solid var(--borde); color: var(--txt-2); padding: 1px 7px; border-radius: 20px; }
.aviso-chip { font-size: 11px; padding: 1px 7px; border-radius: 20px; font-weight: 700; }
.aviso-chip.critico { background: rgba(239,68,68,.15); color: #fca5a5; border: 1px solid rgba(239,68,68,.35); }
.aviso-chip.aviso { background: rgba(245,158,11,.14); color: #fcd34d; border: 1px solid rgba(245,158,11,.32); }
[data-tema="claro"] .aviso-chip.critico { color: #b91c1c; }
[data-tema="claro"] .aviso-chip.aviso { color: #92400e; }
.punto-nuevo { width: 8px; height: 8px; border-radius: 50%; background: var(--wa); flex: none; }

/* ---------------- Tabla ---------------- */
.tabla-caja { background: var(--bg-2); border: 1px solid var(--borde); border-radius: var(--r); overflow: auto; }
table.tabla { width: 100%; border-collapse: collapse; font-size: 13.5px; }
table.tabla th {
  text-align: left; padding: 10px 12px; background: var(--bg-3); color: var(--txt-2);
  font-size: 12px; text-transform: uppercase; letter-spacing: .4px; position: sticky; top: 0; white-space: nowrap;
}
table.tabla td { padding: 10px 12px; border-top: 1px solid var(--borde-suave); }
table.tabla tbody tr { cursor: pointer; }
table.tabla tbody tr:hover { background: var(--bg-3); }
.pill-estado { font-size: 11.5px; font-weight: 700; padding: 2px 9px; border-radius: 20px; white-space: nowrap; }

/* ---------------- Panel de detalle ---------------- */
.velo { position: fixed; inset: 0; background: rgba(3,7,15,.6); z-index: 40; backdrop-filter: blur(2px); }
.panel {
  position: fixed; top: 0; right: 0; bottom: 0; width: min(560px, 100%); z-index: 50;
  background: var(--bg-2); border-left: 1px solid var(--borde); display: flex; flex-direction: column;
  box-shadow: -20px 0 50px rgba(0,0,0,.35); animation: entrar .18s ease-out;
}
@keyframes entrar { from { transform: translateX(24px); opacity: .6; } to { transform: none; opacity: 1; } }
.panel-cab { padding: 14px 16px; border-bottom: 1px solid var(--borde); flex: none; }
.panel-cuerpo { flex: 1; overflow-y: auto; padding: 16px; }
.panel-pie { padding: 12px 16px; border-top: 1px solid var(--borde); flex: none; display: flex; gap: 8px; background: var(--bg-2); flex-wrap: wrap; }

.sub-pestanas { display: flex; gap: 2px; border-bottom: 1px solid var(--borde); margin: -16px -16px 16px; padding: 0 16px; position: sticky; top: -16px; background: var(--bg-2); z-index: 2; }
.sub-pestanas button { background: none; border: none; border-bottom: 2px solid transparent; color: var(--txt-2); padding: 9px 12px; font-weight: 600; font-size: 13.5px; }
.sub-pestanas button.activa { color: var(--txt); border-bottom-color: var(--acento); }

.seccion { margin-bottom: 22px; }
.seccion > h4 {
  margin: 0 0 10px; font-size: 12px; text-transform: uppercase; letter-spacing: .6px;
  color: var(--txt-3); display: flex; align-items: center; gap: 8px;
}
.seccion > h4::after { content: ''; flex: 1; height: 1px; background: var(--borde-suave); }

.dato { display: flex; gap: 10px; padding: 7px 0; border-bottom: 1px solid var(--borde-suave); font-size: 14px; }
.dato .k { color: var(--txt-2); width: 130px; flex: none; font-size: 13px; }
.dato .v { flex: 1; word-break: break-word; }

/* Criterios de calificación */
.criterio { background: var(--bg); border: 1px solid var(--borde); border-radius: 10px; padding: 11px; margin-bottom: 9px; }
.criterio .preg { font-weight: 600; font-size: 13.5px; margin-bottom: 3px; }
.criterio .ayuda { font-size: 12px; color: var(--txt-3); margin-bottom: 8px; }
.opciones { display: flex; flex-wrap: wrap; gap: 6px; }
.opcion {
  border: 1px solid var(--borde); background: var(--bg-2); border-radius: 20px;
  padding: 4px 11px; font-size: 12.5px; transition: .12s;
}
.opcion:hover { border-color: var(--txt-3); }
.opcion.sel { background: var(--acento); border-color: var(--acento); color: #04210f; font-weight: 700; }

.barra-puntaje { height: 8px; background: var(--bg-3); border-radius: 20px; overflow: hidden; margin-top: 8px; }
.barra-puntaje > i { display: block; height: 100%; border-radius: 20px; transition: width .3s; }

/* Notas */
.nota { background: var(--bg); border: 1px solid var(--borde); border-left: 3px solid var(--azul); border-radius: 8px; padding: 10px; margin-bottom: 8px; }
.nota.tipo-llamada { border-left-color: var(--ambar); }
.nota.tipo-whatsapp { border-left-color: var(--wa); }
.nota.tipo-importante { border-left-color: var(--rojo); }
.nota-cab { display: flex; align-items: center; gap: 8px; font-size: 11.5px; color: var(--txt-3); margin-bottom: 5px; }
.nota-texto { font-size: 14px; white-space: pre-wrap; word-break: break-word; }

/* Historial */
.hist { display: flex; gap: 9px; padding: 7px 0; font-size: 13px; border-bottom: 1px solid var(--borde-suave); }
.hist .ts { color: var(--txt-3); font-size: 11.5px; width: 110px; flex: none; }

/* Conversación de WhatsApp */
.chat { background: var(--bg); border: 1px solid var(--borde); border-radius: 10px; padding: 12px; max-height: 420px; overflow-y: auto; }
.burbuja { max-width: 82%; padding: 8px 11px; border-radius: 12px; margin-bottom: 8px; font-size: 13.5px; white-space: pre-wrap; word-break: break-word; }
.burbuja.in { background: var(--bg-3); border-bottom-left-radius: 3px; }
.burbuja.out { background: rgba(37,211,102,.16); border: 1px solid rgba(37,211,102,.3); margin-left: auto; border-bottom-right-radius: 3px; }
.burbuja .hora { font-size: 10.5px; color: var(--txt-3); display: block; margin-top: 3px; }

.chat.vacio-chat { color: var(--txt-3); text-align: center; padding: 26px 12px; font-size: 13.5px; }
.burbuja .acuse { margin-left: 4px; }
.burbuja .acuse.leido { color: #38bdf8; }
.burbuja .acuse.fallido { color: var(--rojo); }

.chat-envio { display: flex; gap: 8px; align-items: flex-end; margin-top: 10px; }
.chat-envio textarea {
  flex: 1; background: var(--bg); border: 1px solid var(--borde); border-radius: 10px;
  padding: 9px 11px; resize: vertical; min-height: 42px; max-height: 180px; outline: none;
}
.chat-envio textarea:focus { border-color: var(--acento); box-shadow: 0 0 0 3px rgba(34,197,94,.13); }
.chat-envio textarea:disabled { opacity: .55; cursor: not-allowed; }
.chat-envio .btn { height: 42px; width: 46px; justify-content: center; font-size: 17px; padding: 0; }

/* Plantillas */
.plantilla-item { background: var(--bg); border: 1px solid var(--borde); border-radius: 8px; padding: 10px; margin-bottom: 8px; }
.plantilla-item .prev { font-size: 12.5px; color: var(--txt-2); white-space: pre-wrap; max-height: 62px; overflow: hidden; margin: 5px 0 8px; }

/* ---------------- Modal ---------------- */
.modal-velo { position: fixed; inset: 0; background: rgba(3,7,15,.65); z-index: 60; display: grid; place-items: center; padding: 16px; backdrop-filter: blur(2px); }
.modal { background: var(--panel); border: 1px solid var(--borde); border-radius: 16px; width: min(560px, 100%); max-height: 88vh; display: flex; flex-direction: column; box-shadow: var(--sombra); }
.modal-cab { padding: 15px 18px; border-bottom: 1px solid var(--borde); display: flex; align-items: center; justify-content: space-between; }
.modal-cab h3 { margin: 0; font-size: 16.5px; }
.modal-cuerpo { padding: 18px; overflow-y: auto; }
.modal-pie { padding: 13px 18px; border-top: 1px solid var(--borde); display: flex; gap: 8px; justify-content: flex-end; }

/* ---------------- Métricas ---------------- */
.tarjetas-kpi { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 12px; margin-bottom: 20px; }
.kpi { background: var(--bg-2); border: 1px solid var(--borde); border-radius: var(--r); padding: 14px; }
.kpi .n { font-size: 27px; font-weight: 800; letter-spacing: -1px; }
.kpi .t { font-size: 12.5px; color: var(--txt-2); }
.barra-h { display: flex; align-items: center; gap: 9px; margin-bottom: 7px; font-size: 13px; }
.barra-h .et { width: 150px; flex: none; color: var(--txt-2); }
.barra-h .tr { flex: 1; background: var(--bg-3); border-radius: 20px; height: 20px; overflow: hidden; }
.barra-h .tr > i { display: block; height: 100%; border-radius: 20px; }
.barra-h .vl { width: 46px; text-align: right; font-weight: 700; }

/* ---------------- Vacío / avisos ---------------- */
.vacio { text-align: center; padding: 50px 20px; color: var(--txt-3); }
.vacio .ico { font-size: 40px; margin-bottom: 10px; }
.aviso-caja { background: rgba(59,130,246,.1); border: 1px solid rgba(59,130,246,.3); border-radius: 10px; padding: 12px; font-size: 13.5px; margin-bottom: 14px; }
.aviso-caja.ok { background: rgba(34,197,94,.1); border-color: rgba(34,197,94,.3); }
.aviso-caja.alerta { background: rgba(245,158,11,.1); border-color: rgba(245,158,11,.32); }

/* ---------------- Notificación flotante ---------------- */
#toast { position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%) translateY(80px); z-index: 200;
  background: var(--panel); border: 1px solid var(--borde); border-radius: 22px; padding: 10px 20px;
  box-shadow: var(--sombra); font-size: 14px; font-weight: 600; opacity: 0; transition: .25s; pointer-events: none; }
#toast.ver { transform: translateX(-50%); opacity: 1; }
#toast.err { border-color: rgba(239,68,68,.5); }

/* ---------------- Botón flotante móvil ---------------- */
.fab { position: fixed; right: 18px; bottom: 18px; width: 54px; height: 54px; border-radius: 50%;
  background: var(--acento); color: #04210f; border: none; font-size: 26px; box-shadow: var(--sombra); z-index: 30; display: none; }

/* ---------------- Responsive ---------------- */
@media (max-width: 820px) {
  main { padding: 12px; }
  .fab { display: grid; place-items: center; }
  .barra-h .et { width: 96px; font-size: 12px; }
  .rejilla-2 { grid-template-columns: 1fr; }
  .columna { width: 84vw; }
  .oculto-movil { display: none !important; }
  .dato .k { width: 104px; }
}

/* Impresión */
@media print { header.barra, nav.pestanas, .panel-pie, .fab { display: none; } }